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Shipping Services

Aramex Express

Local Delivery Partner:

Aramex

Delivery Lead Time:

US: 4-5  days
Australia: 3-4 days
South East Asia: 2-4 days

* Only selected countries and area

Please note due to the pandemic outbreak,
expect an extra 5-7 days being added
to the delivery lead time. 

Aramex Economy

Local Delivery Partner:

Australia: Australia Post

Delivery Lead Time:

Australia: 7-10 days

Please note due to the pandemic outbreak,
expect an extra 3-5 working days being added
to the delivery lead time. 

ADS Express

Local Delivery Partner:

Australia: United Parcel Services (UPS)

Delivery Lead Time:

Australia: 3-4 days

Please note due to the pandemic outbreak,
expect an extra 3-5 working days being added
to the delivery lead time. 

FedEx Priority

**Recommended to ship more sensitive parts

Local Delivery Partner:

Australia: FedEx

Delivery Lead Time:

Australia: 3-4 days

TNT

Local Delivery Partner:

Australia: TNT

Delivery Lead Time:

Australia: 3-4 days

Poslaju or J&T Express

Delivery Lead Time:

West Malaysia - 1-2 working days
East Malaysia - 2-3 working days


Shipping Protection (25 Nov 2020: No longer available)

For an extra cost of 10% of your cart total, you can enjoy these benefits

- Full refund if your parcel are being held by customs, due to permit or legality issue (this does not apply if your refuse to pay for taxes)

- Full refund/replacement parcel if you did not receive your parcel due to missing parcel or fail delivery(when parcel being returned to us)

- Replacement part if the item you receive is broken due to delivery


NOTE:

- We will not be responsible to pay for any import taxes
- Parcel held by customs due to unpaid taxes are not ENTITLED under shipping protection.
- Parcel tracking marked as delivered will be considered as successful delivery and will not entitle you to any missing refund or replacement
- For broken parts, you will need to report to us within 5 days after you signed your parcel.



Customs

- We strongly suggest you to use Express shipping to reduce customs related issue. Invoices are attached outside of the parcel to speed up customs clearing process. Our express delivery partner have ensured us that they will assist and speed up the customs clearance process to meet their delivery target.

- Most of the parts sold here should have no problem clearing customs(based on our experience). Usually, by providing an invoice and paying up your import taxes will get your parcel cleared.

- We might disassemble some parts to reduce risk when going through customs



For any enquires, please email to [email protected] or contact us at our Facebook page.