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Refund and Return Policy

REFUND POLICY 


> Standard air mail not eligible for guaranteed delivery or refund in case parcel fails to be delivered.

> Standard air mail not eligible for refund in case of DOA items due to courier mishandling.

> Refund eligible for manufacturer defects.

> Refund for DOA items due to courier mishandling.

> Refund for return parcels will be provided when parcel is received or evidence is provided that the parcel is being returned to seller.

> Parcel reship due to failed delivery subjected to courier fee charges.


RETURN POLICY


> If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the item for another one, be it similar or not. You can return a product for up to 5 days once it’s shipped without any damages.

> To be eligible for the return, your item must be in the original packaging and in the same condition you received it. No refunds or exchange will be given if there is any damages on the product and the packaging.

> The item is damaged/ defected due to courier handling.

> The item is materially different from the description provided from the seller.

> Seller has delivered an item to buyer that doesn’t match the agreed specification (e.g color, wrong size etc) to buyer.   

> Return shipping fee will be borne by the buyer.


INTERNATIONAL RETURN POLICY


> Defective items, items damaged at the time of receipt, and incorrect item received may be returned without penalty. Your shipping charges will not be waived.

> When we receive your return, we will inspect the item and issue you a refund. If the product is not found to be defective, shipping fees will apply.

> At this time, we are unable to process exchanges or replacements for international orders. If you wish to make an exchange or need a replacement, you must return the original item back to us and place a new order for the replacement.

> The buyer needs to provide proof of the defected item upon receiving.The returning shipping fee needs to be borne by the buyer.