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Delivery

Shipping Services

Express (Aramex)

Delivery Lead Time:

US - 4-5  working days
Oceanic - 3-4 working days
South East Asia - 2-4 working days

* Only selected countries and area

Express (Aramex) with Shipping ProtectionDelivery Lead Time is similar to above
Poslaju

Delivery Lead Time:

West Malaysia - 1-2 working days
East Malaysia - 2-3 working days


Shipping Protection

For an extra cost of 10% of your cart total, you can enjoy these benefits

- Full refund if your parcel are being held by customs, due to permit or legality issue (this does not apply if your refuse to pay for taxes)

- Full refund/replacement parcel if you did not receive your parcel due to missing parcel or fail delivery(when parcel being returned to us)

- Replacement part if the item you receive is broken due to delivery


NOTE:

- We will not be responsible to pay for any import taxes
- Parcel held by customs due to unpaid taxes are not ENTITLED under shipping protection.
- Parcel tracking marked as delivered will be considered as successful delivery and will not entitle you to any missing refund or replacement
- For broken parts, you will need to report to us within 5 days after you signed your parcel.



Customs

- We strongly suggest you to use Express shipping to reduce customs related issue. Invoices are attached outside of the parcel to speed up customs clearing process. Our express delivery partner have ensured us that they will assist and speed up the customs clearance process to meet their delivery target.

- Most of the parts sold here should have no problem clearing customs(based on our experience). Usually, by providing an invoice and paying up your import taxes will get your parcel cleared.

- We might disassemble some parts to reduce risk when going through customs



For any enquires, please email to [email protected] or contact us at our Facebook page.