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Delivery

Shipping Services

Standard Air Mail

Delivery Lead Time:

US - 10-14 working days
Europe - 10-14 working days
Oceanic - 7-12 working days
South East Asia - 5-7 working days
Rest of Asia - 7-10 working days

*Items might be split into multiple parcel

International Parcel

Delivery Lead Time:

US - 8-12 working days
Europe - 8-12 working days
Oceanic - 6-8 working days
South East Asia - 4-7 working days
Rest of Asia - 7-10 working days

* Usually for bigger orders, exceeding 3KG

Express (Aramex)

Delivery Lead Time:

US - 4-5  working days
Oceanic - 3-4 working days
South East Asia - 2-4 working days

* Only selected countries and area
** Includes full refund, replacement and delivery guarantee (read below for more info)

Express (TNT)

Delivery Lead Time:

Canada - 4-5  working days
Europe - 3-4 working days

* Only selected countries and area
** Includes full refund, replacement and delivery guarantee (read below for more info)

Poslaju

Delivery Lead Time:

West Malaysia - 1-2 working days
East Malaysia - 2-3 working days


Free Shipping

Purchase more than $50 USD equivalent to enjoy FREE Standard Air Mail delivery! You will be able to upgrade to Express Shipping at a lower cost as well!

For Malaysia customers, RM100 and above order will enjoy FREE Shipping via Poslaju Express delivery.



Full Refund, Replacement And Delivery Guarantee

Comes with all our Express Shipping option, we guarantee the following:

- Full refund if your parcel fails to deliver or returned to us, OR

- Replacement parcel if your parcel fails to deliver or returned to us OR

- Replacement parts if your items received broken during shipping 


NOTE:
- Parcel tracking marked as delivered will be considered as successful delivery and will not entitle you to any missing refund or replacement
- Parcel held by customs will not be entitled to full refund or replacement but we will try our best to assist you
- For broken parts, you will need to report to us within 5 days after you signed your parcel.



Customs

- We strongly suggest you to use Express shipping to reduce customs related issue. Invoices are attached outside of the parcel to speed up customs clearing process. Our express delivery partner have ensured us that they will assist and speed up the customs clearance process to meet their delivery target.

- Most of the parts sold here should have no problem clearing customs(based on our experience). Usually, by providing an invoice and paying up your import taxes will get your parcel cleared.

- We might disassemble some parts to reduce risk when going through customs



For any enquires, please email to [email protected] or contact us at our Facebook page.